Custom Designs Process

Lysa Creation offers to its brides-to-be the opportunity to create their own bridal jewels according to their wedding outfit.

You have the choice to modify a jewel's structure, change the endings (silver or gold-filled), adjust the flowers, colors,extend or shorten a model or suggest to us another color.

You can also send to us your wedding dress picture and your accessories so we could harmonize your jewel 's colors with your wedding attire.

We can only customize a model that is already existing in our shop and won't personalize or make a copy of someone else's work.

 

Custom Order Progress

  • Email us at the following address : contact@lysa-creation.com and explain to us what's on your mind.
  • Validation by our team.
  • Payment.
  • Bespoke jewel creation (process follow step by step by the customer).
  • Customer validation of the final project .
  • Sending.

 

Payment

Every custom order must be paid in full before any work could begin.

For more informations concerning payment please, visit the policies section of the website.

 

Returns

Custom orders are elaborated between the customer and the Lysa Creation's team. They are validated then by the customer himself before the sending. They won't be replaced nor refunded.

However if your custom order is not in accordance with the project which was validated with our team, please contact us using the contact form or write us direclty at : serviceclient@lysa-creation.com and we will do our best to resolve the problem.